Privacy Policy

MAXX Energy Services (“MAXX,” “we,” “us,” or “our”) provides chemical supply, distribution, and containment solutions to the oil and gas, agriculture, industrial, mining, municipal water, and energy recovery sectors. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices available to you.

This policy applies to information we collect through our website at maxxenergysvcs.com, through our advertising on LinkedIn and other platforms (including LinkedIn Lead Gen Forms), and through direct business communications such as email, phone, and quote requests.

Information We Collect

Information you provide directly

• Contact and professional details — name, business email address, phone number, company name, job title, and location.
• Inquiry details — the products, chemicals, containment solutions, basins or job sites, volumes, timelines, and other information you include in a request for a quote, catalog, or consultation.
• Correspondence — the content of emails, form submissions, and phone or text conversations with our sales and service teams.

Information collected through LinkedIn advertising

We advertise on LinkedIn and may use LinkedIn Lead Gen Forms, which pre-fill fields with information from your LinkedIn profile. When you choose to submit the form, LinkedIn provides us with the fields shown on that form — typically your name, email address, company, job title, and country or region — along with your responses to any custom questions we include. LinkedIn's own handling of your data is governed by the LinkedIn Privacy Policy. We do not control LinkedIn's practices, and this policy does not replace them.

Information collected automatically

• Usage and device data — IP address, browser and device type, operating system, referring URL, pages viewed, and time on page.
• Cookies and similar technologies — including analytics cookies and advertising tags. We may use the LinkedIn Insight Tag on our website for conversion tracking, website demographics, and retargeting of visitors with MAXX ads on LinkedIn. We may also use Google Analytics, Google Ads conversion tracking, and similar tools.

How We Use Your Information

• Respond to quote requests, product questions, catalog requests, and other inquiries.
• Contact you by email, phone, or text about MAXX chemical and containment products, pricing, availability, and service capabilities.
• Send marketing communications, including newsletters, product updates, and event or trade show invitations, where permitted by law.
• Qualify, route, and manage sales leads in our customer relationship management (CRM) system.
• Fulfill orders, deliveries, and service agreements, and provide customer and technical support.
• Measure and improve the performance of our website and advertising campaigns, including LinkedIn campaigns.
• Maintain safety, security, and regulatory records, and comply with legal, tax, environmental, and transportation obligations.

How We Share Information

We do not sell your personal information. We share information only as described below:

• Service providers — CRM, email marketing, hosting, analytics, advertising, logistics, and IT vendors that process information on our behalf under contract and are not permitted to use it for their own purposes.
• Advertising platforms — LinkedIn, Google, and similar platforms in connection with campaign delivery, conversion measurement, and audience matching.
• Affiliates and business partners — where needed to supply, blend, transport, or service the products you request.
• Legal and safety — when required by law, subpoena, or regulation, or to protect the rights, property, or safety of MAXX Energy Services, our customers, or the public.
• Business transfers — in connection with a merger, acquisition, financing, or sale of assets, subject to this policy.

Your Choices

• Email opt-out — every marketing email includes an unsubscribe link. You may also email information@maxxenergysvcs.com with “Unsubscribe” in the subject line.
• Calls and texts — tell any MAXX representative to remove you from call or text lists, or reply STOP to a text message.
• Cookies and ad tags — you can manage cookies in your browser settings. You can control LinkedIn ad and data settings in your LinkedIn advertising preferences, and opt out of Google Analytics using the Google Analytics opt-out browser add-on.
• Access, correction, or deletion — email us to review, correct, or request deletion of the information we hold about you.

Your Privacy Rights

Depending on where you live, you may have the right to confirm whether we process your personal data, obtain a copy of it, correct inaccuracies, request deletion, opt out of targeted advertising or the sale of personal data, and appeal a denial of any of these requests. These rights are provided under laws including the Texas Data Privacy and Security Act and comparable state privacy laws. To exercise a right, email information@maxxenergysvcs.com with the details of your request. We will verify your identity before responding and will not discriminate against you for making a request. If we deny your request, you may appeal by replying to our decision, and we will respond to the appeal within the time required by applicable law.

Data Retention

We keep personal information for as long as needed to respond to your inquiry, maintain our business relationship, and satisfy legal, tax, safety, and regulatory recordkeeping requirements. Lead records that do not result in a business relationship are periodically reviewed and removed from active marketing lists.

Data Security

We use administrative, technical, and physical safeguards designed to protect personal information against loss, misuse, and unauthorized access, including access controls, encrypted transmission of web form data, and vendor due diligence. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our website and services are directed to businesses and industrial customers. We do not knowingly collect personal information from anyone under 16 years of age. If you believe a child has provided us information, contact us and we will delete it.

Third-Party Links

Our website and ads may link to third-party sites and resources, such as our product catalog host or safety data sheet libraries. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.

Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top of the page reflects the most recent version. Material changes will be posted on this page.

Contact Us

Questions about this policy, or requests regarding your personal information: